Privacy Policy

Travelodge Canada and its affiliates respect and are committed to taking every reasonable effort to protect the privacy, confidentiality and security of personal information you entrust to us. Only authorized persons who have a need to know and whom we authorize have access to personal information.

At Travelodge Canada, it is our intention to give you an understanding about how we collect your information and the use we make of it in the course of our business. In this policy, personal information is defined as: “any information which relates to an individual and allows that individual to be identified”.

We limit the collection, use, retention and disclosure of personal information as needed by Travelodge Canada or 3rd party affiliates for the purposes of providing and/or enhancing services to both our guests and employees. Services include but are not limited to: Understanding and analyzing guest responses, needs and preferences; identifying referral and/or repeat business; administering Brand loyalty programs; and providing employee related services.

We do not collect, use or disclose personal information about an individual without the consent of the individual except where such information is required by law. Subject to legal and contractual restrictions, an individual can withdraw their consent to our collection, use or disclosure of their personal information at any time with reasonable notice. If any individual/customer refuses or withdraws their consent for any purpose that is required by us to fulfill our product or service contract with such individual, we will not be able to provide, or continue to provide, such individual with the product or service.

Consent can be either express or implied and can be provided directly by the individual or by an authorized representative. Express consent can be given orally, electronically or in writing, but is always unequivocal and does not require any inference on the part of Travelodge Canada. Implied consent is consent that can reasonably be inferred from an individual’s action or inaction.

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